Returns & Exchanges
We want you to love your SUNROOM pieces, which is why we offer a 14-day return window for all unworn apparel and accessories. Please ensure items are returned in their original condition with all tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, a pre-paid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring the box is securely taped and all old shipping labels are covered.
Receive Your Refund
After our studio inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing